At www.solehut.shop, we prioritize your privacy as much as you value stylish and comfortable footwear. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal data. This policy outlines how we collect, use, and protect your information while you explore our collection of Canvas Sneakers, Lightweight Slip-Ons, and other premium footwear.
We gather two types of data: automated and user-provided. When you browse our site, technical details like your IP address, device type, and browser version are logged to optimize performance. Cookies (small text files) help remember your preferences. For purchases or account creation, we request details such as your name, email, shipping address, and payment information—all encrypted for security.
Your information enables seamless order processing, personalized recommendations (e.g., suggesting Memory Foam Loafers based on past views), and responsive customer support. We analyze aggregated browsing patterns to refine our product lineup—like expanding our range of Breathable Flats—and send targeted promotions only with your consent. Account details are used solely for authentication and transaction history.
Cookies enhance your experience: functional ones keep items in your cart, while analytical cookies (e.g., Google Analytics) help us understand trends, such as popularity of Open-Toe Sandals versus Minimalist Flip-Flops. You can disable non-essential cookies via browser settings, though this may limit features like saved wishlists.
We employ SSL encryption, regular security audits, and restricted staff access to safeguard your data. Payment details are tokenized and never stored on our servers. In the unlikely event of a breach, we commit to notifying affected users within 72 hours under applicable laws.
Trusted partners assist in operations: payment processors (Stripe, PayPal) handle transactions, while couriers (FedEx, DHL) receive only necessary delivery details. For marketing, anonymized data may be shared with platforms like Meta Ads—never selling raw data. All partners comply with GDPR/CCPA standards.
You may access, correct, or request deletion of your data at any time. To exercise these rights or report concerns, email us at [email protected]. We respond within 14 business days and provide explanations for any denials. California residents can designate authorized agents for requests.
